Belleisle
PRIVACY & PERSONAL INFORMATION PROTECTION
Our Commitment to Your Privacy
1.1 We provide neuropsychology and psychology services, including assessments and consultations, either in person or via videoconference.
1.2 We do not offer subscriptions or subscription-based services through this website.
What Personal Information Do We Collect?
We collect only the information necessary to provide high-quality professional services, such as:
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Your personal contact details: name, address, phone number, email address.
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Relevant medical and psychological information required for your assessment or treatment.
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Documentation needed for file management (e.g., medical referrals, reports).
How Do We Protect Your Information?
Your information is safeguarded using robust security measures:
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Encrypted electronic records stored on secure platforms that comply with legal standards.
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Access restrictions ensuring only authorized professionals involved in your care can view your file.
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Strict data-sharing practices: Information is shared only with explicit consent or as required by law.
Email Communication Precautions
While we employ advanced security measures to protect your data, email communications may pose security risks. Emails can potentially be intercepted or accessed by third parties, despite our efforts to secure them. To mitigate risks, we recommend limiting the sharing of sensitive information via email. If you have concerns, please use alternative communication methods, such as a phone call.
Your Rights
You have the right to:
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Access your information: Upon request, we can provide you with a copy of your records.
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Correct inaccurate information: You can request corrections to your data if needed.
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Withdraw your consent: You may withdraw your consent for the collection or processing of your data at any time by contacting us.
Sharing of Information
Your personal information will not be shared with third parties without your explicit consent unless required by law (e.g., court orders).
Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the information is no longer needed, we securely destroy it.
Data Breach Notifications
In the event of a data breach, we will notify the appropriate authorities and affected individuals as required:
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For clients in Quebec, we will inform the Commission d’accès à l’information (CAI) and the individuals concerned, as per Law 25.
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For clients in Ontario and other provinces, we will notify the Office of the Privacy Commissioner of Canada (OPC) and the affected individuals, in accordance with PIPEDA.
Our breach notification process will also comply with guidelines provided by our professional liability and cyber insurance policies.