Belleisle Access

Belleisle Access is the part of the clinic that works with organizations rather than with individuals: employers, government departments, associations, insurers and the programs that purchase care on someone else’s behalf.

The clinical work is the same work. What changes is who arranges it, who pays for it, and what the organization receives in return, which is never the content of a session.

A woman at home mid-conversation with her therapist on a laptop screen

Reviewed by the Belleisle Clinics clinical team. Last updated: 29 October 2026.

Who this is for

  • Employers who want their people to reach a regulated professional without building a program in-house.
  • Government departments and agencies, including those whose staff cannot easily use a local service for reasons of discretion or scheduling.
  • Associations and unions offering a member benefit.
  • Insurers and third-party administrators looking for capacity in Ontario and Quebec, in both languages.
  • Organizations in a hard moment: a death, an incident, a layoff, a public event that lands on a team.

What Belleisle Access provides

Psychotherapy for your people

Individual psychotherapy with regulated professionals, online across Ontario and Quebec, in English or in French. The person chooses whether to engage, and the clinical relationship is theirs.

Bilingual service, not translated service

Sessions in French are provided by professionals who practise in French, not by an English service with an interpreter. In the National Capital Region and across Quebec, this is usually the constraint that decides whether a program is used at all.

Support after an incident

Arrangements for a team or a workplace after a death, an accident or a critical event, planned with you rather than delivered from a template.

Consultation for the people who carry the file

Managers, human resources and health and safety staff often hold a situation without knowing what they are allowed to do. Consultation is available on how to approach it, where the boundaries sit, and what belongs to a clinician rather than to an employer.

Capacity for existing programs

Where an employee assistance program or an insurer needs professionals in Ontario or Quebec, in either language, Belleisle Access can act as a provider.

What your organization receives, and what it never receives

You receive what you need to administer the service: confirmation that it is running, usage at the level of the group, and the invoicing your contract defines.

You never receive the content of sessions, a clinical impression, a diagnosis, or anything that would identify who used the service, unless the person has consented in a way that meets the professional’s obligations.

This is not a policy we chose for comfort. Professionals are bound by their regulatory college or order and by the privacy legislation that applies to the service, and a contract cannot override that. If a provider offers an organization more than this, it is worth asking on what basis they could.

Sessions take place on secure platforms, and the data is hosted in Canada.

Reporting is agreed before the service starts, so there is no argument about it later.

Who delivers the work

The professionals in the Belleisle network are independent and regulated: each belongs to a professional order or college in the province where they practise and works within their own areas of competence. In Ontario, several regulated professions may provide psychotherapy within their scope of practice; at Belleisle you are most likely to work with a Registered Psychotherapist (CRPO) or a Psychologist (CPBAO).

In Quebec, the practice of psychotherapy is reserved. Psychologists, physicians and couple and family therapists practise it without a separate psychotherapist permit; members of certain other professional orders may practise it while holding the psychotherapist’s permit issued by the Ordre des psychologues du Québec.

For remote services, authorization requirements can vary depending on the jurisdictions involved and on where the person is located during the session.

Each professional exercises independent clinical judgment. An organization sets the frame of the contract; it does not direct the care.

How the work itself unfolds is described on our page on psychotherapy.

How an arrangement is set up

  1. A conversation about what you actually need. A number of sessions, a response capability for incidents, overflow capacity, bilingual coverage, or something that does not have a name yet.
  2. A written frame. Scope, languages, provinces, how people enter the service, what is reported and to whom, and how it ends.
  3. Launch, with information your people can read. A service nobody understands is a service nobody uses.
  4. Review. What is working, what is not, and what should change, on the schedule set in the contract.

Fees and billing

Arrangements are quoted case by case, because they differ in scope, volume and language coverage. We do not publish rates for organizational work, and we will not quote one before understanding what you need.

Billing is arranged to suit the contract: to the organization, to the person, or to an insurer where applicable.

Worth noting for your internal communications: coverage under group insurance plans and assistance programs varies by contract and by the provider’s professional title.

Frequently asked questions

Can you cover our staff outside Ontario and Quebec?

Authorization requirements vary by jurisdiction, and a professional has to be authorized where the client is located at the time of the session. Tell us where your people are and we will tell you what we can and cannot cover today.

Can you work alongside our existing employee assistance program?

Yes. A short-term program can serve as the first point of contact, with a clinic taking the work that continues past it.

Do you provide assessments?

Neuropsychological and psychoeducational assessments are available in person, at the Ottawa and Gatineau offices. Workplace and medico-legal mandates are not part of what we offer.

How quickly can you start?

That depends on the scope and on availability at the time, so it belongs in a conversation rather than on a web page.

What about our French-speaking staff?

They are served in French by professionals who practise in French, in Quebec and in Ontario.

In a crisis

The services described on this page are not a substitute for crisis or emergency services.

If someone is thinking about suicide or is in crisis, they can call or text 9-8-8 anywhere in Canada. If there is immediate danger, call 911.

In Quebec, you can also call 1-866-APPELLE (1-866-277-3553) or dial 811, option 2, for Info-Social.

Talk to us

Tell us about your organization, where your people are, which languages you need, and what you are trying to solve.

Contact Belleisle Access


The content on this page is provided for information only. It is not individualized professional advice, does not create a therapeutic relationship, and does not replace a consultation with a qualified health professional.

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